Open Source CRM Software Systems
Open Source CRM systems are proliferating in part because these business software applications provide companies with choices outside of the traditional commercial CRM programs such as SAP, Oracle, Microsoft or Salesforce.com. For companies seeking increased software technology control to satisfy challenging industry requirements, unique business processes, complex feature sets or budgetary constraints, open source CRM applications can provide both viable alternatives and an entry point to an enterprise-wide open source software technology strategy.